email management - 外贸途

SCRM
E-mail Management

An integrated email marketing and management tool tailored for foreign trade enterprises.

Not only can it efficiently manage a large number of customer email exchanges and achieve automated email sending and tracking,

It also integrates intelligent email classification and archiving functions to ensure that every email is handled properly.

E-mail Management

Centralized management for more efficient business processing
Aggregate mainstream email service providers, integrate email management with customer management, obtain customer information during email processing, and identify unfamiliar customers for quick file creation operations.
Multidimensional data analysis, clear and intuitive
Master the marketing situation of the enterprise, timely view and analyze data on email delivery, opening, clicking, reply, failure, unsubscribe, etc., and make precise marketing strategy optimization.

Email Tracking, Automatic Archiving

Read Tracking
Automatically track whether customers have read emails, the region, time, and frequency of reading, record user link clicks, and understand potential user needs.
Automatic Email Archiving
Automatic email archiving system for sending and receiving emails, intelligent recognition of new and old customers, key reminders for important customers, to avoid missing every customer email.

Email Collaborative Office

Email distribution

Upon receiving inquiries, consultations, and other emails, they can be distributed to designated sales representatives for follow-up processing. Reasonable allocation can effectively improve conversion rates.

Important email approval

When sending important emails such as quotations and order confirmations to customers, important email approval requests can be submitted to provide assistance in confirming email content, improving communication efficiency and conversion with customers.