SCRM
Customer Management

A social customer relationship management software tool designed specifically for foreign trade enterprises.
It achieves this by integrating social media platforms with enterprise CRM systems
The comprehensive management and optimization of customer relationships have brought many advantages to foreign trade enterprises.

Customer Management

  • Convenient customer filing

    Customer files can be quickly created through a variety of methods such as external import, Tuoke Cloud data synchronization, WhatsApp one-click file creation, etc.

    Record comprehensive customer profiles and accurately follow up with customers

    Customer lifecycle management helps you better understand customers, transform unfamiliar customer data into enterprise customer assets, improve the efficiency of enterprise private domain customer pool operations, and record comprehensive communication of related transaction business data.

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Customer High Seas

  • Reasonably allocate customer resources

    Utilize the high seas of customers, establish a fair competition system within the enterprise, increase the enthusiasm of old salespeople to follow up with customers, provide more opportunities for new foreign trade salespeople, and improve customer conversion rates.

    Multiple open sea pools are compatible with different environments

    Internal support for creating multiple open ocean pools within the enterprise, with independent allocation of different rules and applicable departments for expenses. Compatible with internal rules and departmental management practices of different enterprises.

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Customer business archiving

Customer related business data interoperability

The business opportunities and order data generated by customers support centralized management, allowing for quick understanding of transaction data associated with customers, tracking sales progress, and making timely decisions on the next sales strategy.

Automatically archive all communication records

The email correspondence and WhatsApp chat records generated by customers will be automatically archived in customer management, making it convenient for users to keep track of customer communication progress in a timely manner, and for new salespeople to easily follow up.

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WhatsApp friend management

  • WhatsApp friend management archive

    After logging into WhatsApp, friends will be automatically archived and saved in the system,

    Whatsapp session record cloud archive

    WhatsApp chat history information is automatically backed up to the cloud in a timely manner, with an important customer asset archiving system, so there is no need to worry about customer asset loss or account suspension.

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To-do List

Systematically follow up with customers

The follow-up and transaction cycle for foreign trade customers is relatively long. By creating to-do lists, the system will promptly remind you to handle customer follow-up matters.

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Why choose Foreign Trade CRM

1.10311a5a

Brand Security

20-year brand guarantee
Technical expertise and stability
2.eb339907

Product ingenuity

Easy-to-use system
Continuous function upgrades
3.e39f28c0

Comfortable service

Professional guidance from gold medal foreign trade consultant
Full after-sales service 99% praise rate
4.92f64543

Safe and secure

International authoritative certification
Mature information security management system
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